What is your turnaround time?
SCREENPRINT - Turnaround time is 7-10 business days once artwork and all garment details, including final sizes, are approved.
EMBROIDERY - Turnaround time is 10-14 business days once artwork and all garment details including final sizes, are approved.
PROMOTIONAL PRODUCTS - Turnaround time is 14 to 21 business days once art is approved.
Do you do rush orders?
Give us the date you need the merchandise “in-hands” and we will let you know if it can be done.
May I submit my own artwork?
Absolutely. Simply email your PDF, EPS proof to firstname.lastname@example.org
Need High vis art.
How long does artwork take?
Art proofs are turned around in 48 to 72 hours.
Will I be able to see my design?
We will provide e-proofs of the project. Once you approve all the artwork, your project can then be scheduled for production. (see question 1 for turnaround time.)
Do you have minimums?
We have price breaks for quantities of 100, 144, 200, etc.
Screen print rates?
Screen printing rates are based on:
# of print locations
# of colors
# of items ordered
Embroidery and digitizing fees are based on stitch count of the design.
I cannot find what I am looking for. Do you have a catalog?
Check out our online catalog. If you still can not find what you are looking for, just email us email@example.com or simply fill out the contact form and one of our customer services representative will be happy to assist you.
What is your payment policy?
We require a payment by credit card or paypal before shipping any orders.
How will my order be shipped?
All orders will ship via UPS Ground.
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